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Helpful Resources

We Believe That Everyone Deserves Access To High-Quality, Affordable Health Care

Has your employment situation recently changed? Are you currently uninsured? If you live in MA, we can help you enroll in insurance. We can also talk to you about our sliding fee schedule. Call us at 617.927.6000No one is denied care based on ability to pay.

The following resources may also be helpful:

To search for info on a shelter or resource in your area, visit https://www.mahomeless.org/get-help, or call the Massachusetts Coalition for the Homeless at 781-595-7570 (dial 0 for the operator)

Finding assistance or guidance with a housing issue may vary depending on the reason you are concerned about losing housing in the future. For possible legal aid, if applicable, please search via: https://www.masslegalservices.org/FindLegalAid

For information regarding eviction: https://www.masslegalhelp.org/housing/lt1-pullout-12-evictions

If you are having a hard time paying your rent for a particular month, you may try to contact local and community agencies that might be able to help you. Charitable, religious, and community organizations sometimes have funds that help people who are having financial difficulties. You can also check your city or town’s human services department because they may have funds to help residents in the community. Resources are often one-time-only or on a first-come-first-served basis, so these sources should not be depended upon. You can dial 211 for general information about programs in your area that may be able to help you, or visit https://mass211.org/.

Two major state emergency rental assistance programs administered by the Housing Consumer Education Centers (HCEC) are: Residential Assistance for Families in Transition (RAFT) https://www.mass.gov/service-details/learn-about-residential-assistance-for-families-in-transition-raft and HomeBASE https://www.mass.gov/service-details/homebase.

Per the State Sanitary Code, you are entitled to a safe and habitable living environment throughout your entire tenancy. The State Sanitary Code protects the health, safety and well-being of tenants and the general public. Your local Board of Health in the city or town where you are renting enforces the Code.

Some helpful links:

Project Bread’s toll-free FoodSource Hotline is the only comprehensive statewide information and referral service in Massachusetts for people facing hunger. FoodSource Hotline counselors refer callers to food resources in their community as well as provide them with information about school meals, summer meal sites for kids, elder meals programs, and the Supplemental Nutrition Assistance Program (SNAP), formerly known as food stamps.

To find food resources in your community, call the FoodSource Hotline at:
1-800-645-8333
TTY 1-800-377-1292

Hotline Hours:
Monday – Friday, 8 A.M. – 7 P.M.
Saturday, 10 A.M. – 2 P.M.

They also have a LiveChat feature on their website at https://www.projectbread.org/get-help

The Supplemental Nutrition Assistance Program (SNAP) provides a monthly benefit to buy nutritious foods. Eligibility for SNAP benefits depends on financial and nonfinancial criteria. 1 out of 9 people in Massachusetts receive SNAP benefits, and you can apply for SNAP benefits in 20 minutes or less online at https://dtaconnect.eohhs.mass.gov/

To contact DTA via phone about SNAP, call the DTA Assistance Line at (877) 382-2363. You can also call Project Bread for more info and assistance, as noted above.

Fair Foods is a non-profit food rescue organization dedicated to providing surplus goods at low or no cost to those in need. Fair Foods has no eligibility requirements, no registration, and no ID checks. Their Two Dollars a Bag program provides large bags of mixed fresh produce for a suggested donation of two dollars. This program operates five days a week, distributing food at over twenty sites across Boston. They encourage people to come even if they don’t have money; they have never turned anyone away. To find a site near you, go to https://www.fairfoods.org/findfood or call 617-288-6185

Non-Emergency Transportation Resources

If you have MassHealth, you may qualify for a Prescription for Transportation (PT-1) to your medical appointments. Transportation must be to and from a MassHealth provider for a MassHealth-reimbursable service. You may be eligible for PT-1s if you have MassHealth and are not able to access public transportation and/or private means of transportation.

To discuss a Prescription for Transportation (PT-1) through MassHealth, please contact your team medical case manager. The information for your team medical case manager can be found on your check out sheet from any medical appointment, by asking front desk staff, or by calling 617-927-6300.

The RIDE paratransit service provides door-to-door, shared-ride transportation to eligible people who can’t use the subway, bus, or trolley all or some of the time due to temporary or permanent disability.

Learn more: https://www.mbta.com/accessibility/the-ride

Some riders are eligible for reduced fares. Military personnel and children under 11 ride for free. 

Learn More: https://www.mbta.com/fares/reduced

If you are a Boston resident and age 60 and older, you qualify for free transportation within the City of Boston to non-emergency medical appointments, with advance notice. There are also wheelchair-accessible shuttles. Call at 617-635-3000 to set up a ride or https://www.boston.gov/departments/age-strong-commission/transportation-options-older-people visit to learn more.

For more resources, call or visit

If you need more assistance, or cannot access the above resources, please contact your team medical case manager. The information for your team medical case manager can be found on your check out sheet from any medical appointment, by asking front desk staff, or by calling 617-927-6300. Thank you!

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