Providers across all of Fenway’s locations and services cared for more than 18,000 patients who made more than 100,000 visits.

• Medical providers saw 15,000 patients who made more than 50,000 visits.
• Our Behavioral Health department cared for nearly 2,300 people who made 34,000 individual therapy, group therapy and psychopharmacology visits last year.
• 2,200 people made 7,000 visits to our Dental program.
• Our Eye Care providers saw 2,000 patients who made more than 4,500 visits.
• Providers at the Borum cared for more than 1,500 young people who made almost 6,000 patient visits.
• Fenway is the largest outpatient HIV/AIDS medical provider in New England, caring for nearly 1,700 HIV-positive patients in 2011.

Fenway served our community from four locations in 2011:

• Fenway Health’s Ansin Building headquarters is a 10-story, 10,000 square foot health care and research facility. It is the largest building ever constructed by an organization with a specific mission to serve the LGBT community.
• Fenway: Sixteen is housed in Fenway’s historic 16 Haviland space and offers programs and services geared towards enhancing the health and well-being of gay and bisexual men and transgender people.
• Fenway: South End is located at 142 Berkeley Street and offers a private practice setting that is convenient to people who live and work in Boston’s South End and Back Bay neighborhoods. Fenway: South End offers medical and behavioral health care and pharmacy services and has recently expanded its Women’s Health team.
• The Sidney Borum, Jr. Health Center offers quality health care for youth and young adults ages 12 to 29 who may not feel comfortable going anywhere else. The Borum cares for more than 1,600 teenagers and young adults, many of whom are LGBT, HIV-positive, living on the streets, using drugs or alcohol, engaging in sex work or gang involved.

Fenway providers and HIV Counseling, Testing and Support Services staff administered nearly 3,000 HIV antibody tests. Nearly 70 percent of those seeking tests identify as men who have sex with men and the remainder describe their HIV risks as heterosexual sex, injection drug use or occupational exposure. The majority of those who test positive for HIV are triaged into care and services here at Fenway.

Fenway’s health insurance enrollment program, known as the Fenway Connector, helped nearly 750 people get approved for coverage under MassHealth, Commonwealth Care and Health Safety Net.

The Fenway Pharmacy has two branches, one at 1340 Boylston Street and the other at Fenway: South End. Together, they filled an average of 400–500 prescriptions per day and gave out approximately $300,000 in free and discounted medication to help accommodate the limitations and needs of all Fenway patients. The pharmacy also offers a free delivery services for homebound patients and others who need it.

Fenway Health offers dental care and eye care services for both adults and children at our Ansin Building location.  Dental services include cleanings, check-ups, x-rays, oral health screenings, fillings and esthetic consultations and tooth whitening. Eye care services include eye exams, diagnosis and management of common eye diseases, low vision services, eyeglass consultations and fittings, and contact lens fittings and evaluation.

The Alternative Insemination (AI) Program at Fenway Health, believed to be the first of its kind in the United States, has assisted with the conception of more than 400 babies. In addition to inseminations, the AI Program offers social and emotional information and support in the form of workshops and groups for LGBT parents and prospective parents.

The Transgender Health Program comprehensively addresses the needs of Fenway’s growing transgender patient base. Nearly 650 transgender patients receive their care at Fenway Health, Fenway: South End and the Sidney Borum, Jr. Health Center.

600 people received treatment from Fenway’s Substance Abuse Treatment Program in 2011, 300 of which were new to care.  Many of these people have problems with multiple substances, including alcohol, crystal methamphetamine and cocaine. No one is ever turned away for lack of ability to pay and many patients are referred into other services at Fenway.

Fenway’s Violence Recovery Program (VRP) assisted more than 200 victims of bias crimes, domestic violence, sexual assault and police misconduct. The VRP offers individual and group counseling, including the trauma support group, domestic violence support group, and male survivors of sexual abuse/assault group. They also speak about LGBT recovery from trauma on a national level at conferences and roundtables through-out the year and provide technical assistance and training to the Boston Police Department, District Attorney’s offices, hospitals, health centers, social service agencies and community and school groups.

Fenway’s LGBT Helpline and Peer Listening Line for LGBT Youth answered almost 4,000 calls per year from people across the country looking for resources or just a friendly ear to listen to what they are going through.