Care & Services

You deserve the best care!

This is why we are committed to serving you with excellence every time you access Fenway’s services – in person, over the phone, and online.

As a Fenway patient, your medical team will work with you to provide integrated care with sensitivity to your personal needs – and without judgment or negativity. We think that accessing care here should be as easy as possible, and we encourage you to take advantage of the many benefits of being a Fenway patient:

  • Evening & Saturday Appointments Available

  • Electronic Medical Records with Direct Access to your Medical Team

  • On-site Pharmacy with Free Home/Office Delivery Available in Many Cases

  • On-site Labs Managed by Quest Diagnostics

  • Expertise in Women’s Health, with On-staff OB/GYN Providers & Radiology Services

  • On-Staff Specialty Providers in Dermatology, Podiatry, Pulmonology & more

  • Integrated Eye, Dental & Behavioral Health Care Services

  • Affiliation with Beth Israel Deaconess Medical Center

  • State-of-the-Art Health Centers in Convenient Locations

Above all else, we believe that health care is a right, not a privilege. Our doors are open to all who need and want compassionate, high-quality care.

If you have any questions or would like to schedule your next appointment, please call us at 617.927.6000.

Services Provided by Fenway Health Providers

How We Offer a High-Quality Experience for all Patients

Fenway Health is affiliated with Beth Israel Deaconess Medical Center. All physicians hold faculty appointments at Harvard Medical School. Research affiliations include Massachusetts General Hospital, Brigham and Women’s Hospital, and Brown University Medical School.

Fenway is accredited by The Joint Commission, America’s leading health care quality organization. This accreditation is recognized nationwide as a symbol of quality that reflects Fenway’s commitment to meeting high performance standards.

Fenway is also recognized as a Level III Patient-Centered Medical Home, the highest level of recognition from the National Committee for Quality Assurance, an independent national organization dedicated to improving health care quality for all.

Fenway is also a Federally-Qualified Health Center, designated by the US Department of Health and Human Services as a community health center which is staffed by licensed health care professionals who provide quality care to all people regardless of insurance status or income level.

Our Mission

The mission of Fenway Health is to enhance the wellbeing of the lesbian, gay, bisexual and transgender community and all people in our neighborhoods and beyond through access to the highest quality care, research, education and advocacy.

Our Commitment to Quality

If you have any questions, concerns, or comments related to any aspect of Fenway care, please fill out our online customer feedback form or call our Director of Patient Services at 617.927.6178.

Fenway responds to client needs with the utmost care and respect, and abides by all Massachusetts General Laws regarding patient confidentiality. We firmly comply with the Patient Bill of Rights.




Patients can use or to request prescription refills and referrals online, and communicate over email with some Fenway Health or Sidney Borum, Jr. Health Center providers. Get help creating a MyFenway or MyBorum account here.

Questions? Email

Requesting Medical Records

To request a copy of your medical record, please download the medical records release form (PDF) and then fax it to 617.425.5713 or mail it to Medical Records, Fenway Health, Ansin Building, 1340 Boylston Street, Boston, MA 02215.