Behavioral Health

Welcome to Fenway Health's Behavioral Health Department

The unprecedented events of the COVID-19 pandemic of the past two years have led to long wait lists for Fenway’s Behavioral Health clients and a heightened demand that cannot be sustained long-term. Because of this, we will only provide Behavioral Health services to individuals who receive their primary care at Fenway Health as of 3/1/2022.  

Please be assured that if you are already undergoing Behavioral Health treatment at Fenway, you will be able to finish your current episode of care. If you have been a longer-term Behavioral Health client but are not a Fenway Health primary care patient, we will work with you to find treatment outside of Fenway.  

This change does not affect people seeking substance use disorder groups or acupuncture services through our Addiction Recovery and Wellness Program. 

If you have any questions, you can reach out to your provider. Thank you for your understanding.  

Fenway Health’s Behavioral Health team operates under an Episodic Model of care. Episodic care refers to time limited treatment that encourages an individual to actively engage in therapy through dynamic movement. The focus of this movement through care is the building of skills and finding solutions. This works well for those with clear goals and high motivation.

The arc of treatment is made up of three phases:

  1. Beginning phase
  2. Middle phase
  3. Graduation phase

Beginning Phase

The beginning phase is focused on identifying clear goals of treatment. As such, treatment planning is essential because it helps the patient and provider focus care in a way that supports clear goals, movement, and resolution. In this phase, the provider works with the client to identify 1–3 areas of focus, noting that not all issues an individual comes to therapy with may be resolved within an episode.

The provider outlines structure and mapping around the treatment experience, which includes the setting of a graduation goal in order to optimize sessions and time between sessions. The provider may begin treatment planning with the client by asking clear questions about their goals for care.

Middle Phase

The middle phase focuses on learning and implementing skills through a strengths-based approach. This evidenced based approach builds on an individual’s unique strengths and knowledge that they bring with them as experts in their own lives.  As behavioral health providers, our responsibility is to support clients as they build skills, increase self-understanding, and conclude each episode of care with confidence in their ability to actively engage in living.

Graduation Phase

We actively support individuals to ready themselves for graduation by using active engagement in sessions and skills practice between sessions. We support and encourage our patients to increase their proficiency, confidence and test the sustainability of their efforts in order to create readiness to conclude their episode of care and return to their active living. We believe that doing intentional termination work is an essential part of therapy as often, individuals do not get to experience planned conclusions of relationships. At the time of graduation, folks are educated about their ability to return for a future episode of care if or when they need it.

In keeping with Fenway Health’s commitment to care for the whole person, behavioral health is a fundamental part of our primary care model. We offer individual, group, couple, and family therapy; psychiatric consultation; and addiction services.

We can help you deal with a range of personal issues and life events. Whether you are coming out, coping with self-esteem issues, seeking more satisfying relationships, living with HIV, trying to stop drinking, or grieving the death of a partner, we provide high-quality care that is sensitive to LGBT concerns.

Services include evaluation and referrals; counseling for myriad issues; therapy and support groups; psychiatric evaluation and treatment; and daily acupuncture for alcohol and drug addiction. See our calendar section for selected programs and upcoming special events.

A Message from Fenway Behavioral Health to Our Community About Our Psychotherapy Services

If you are interested in becoming a Fenway behavioral health patient or if you have a general inquiry about behavioral health services, call 617.927.6202.

If you are already registered as a psychiatry patient, then please call 617.927.6204.

  • Evaluation, consultation and intake
  • Individual, couples, family and group therapy
  • Therapy and support groups
  • Consultation to individual practitioners and institutions
  • Psychiatry/Psychopharmacology
  • Short-term, skills-based groups
  • Long-term psychotherapy groups
  • LGBT-focused groups

  • Case management for Fenway medical clients
  • Assist medical clients with accessing health insurance
  • Serve as link between Medical and Mental Health departments
  • Short-term, focused counseling for medical clients
  • Family support, especially surrounding HIV-related issues
  • Assist clients in accessing HIV-related medications
  • Referrals to other agencies
  • Healthcare proxies
  • Assistance with financial support/entitlement programs
  • Advocacy

Services accessed through acupuncture walk-in clinic during hours listed below. You must contact Denise at 617.927.6202 for an intake appointment before accessing these services.

  • Acupuncture daily walk-in clinic for detoxification from alcohol and drugs (Hours: Monday-Friday, 8:00 am – 10:00 am & 4:30 pm – 6:30 pm; Saturday, 9:00 am – 11:00 am)

  • Substance abuse counseling, education and case management

  • Individual and group counseling

  • Harm reduction and recovery skills groups

  • Relapse prevention

  • HIV risk reduction education and referral to HIV test site

  • Self-help meetings on-site

  • Tobacco Cessation

    • Fenway offers free, one-on-one sessions to help you quit tobacco. Set up an appointment by emailing

For more information or to access services, call 617.927.6250 or 800.834.3242

  • Support for LGBT survivors of domestic violence, sexual assault, police harassment, and hate violence, including those seeking asylum based on real or perceived LGBT identity
  • Services offered at Fenway’s 1340 Boylston Street and Sidney Borum, Jr. Health Center locations as well as Western Massachusetts and Cape Cod
  • Services offered in both English and Spanish
  • Emotional support and counseling
  • Help with coping skills and symptom reduction
  • Educational and support groups
  • Planning for safety
  • Help connecting with affirming medical & legal services
  • Assistance navigating legal systems
  • Court accompaniment
  • Assistance pursuing compensation
  • Anonymous reporting and documenting of experiences of violence

  • Multidisciplinary Medical and Mental Health Clinical Team
  • Medical and Mental Health Services

For information about Family & Parenting Services, call 617.927.6243

  • Support, education and outreach for LGBT parenting issues

Contact Joyce Collier, LICSW, Facing Cancer Together, 617.332.5777 to enroll in this group.

  • This weekly support group provides a safe space where LGBTQIA+ people with cancer can meet others facing similar challenges, find comfort and companionship, and learn new ways to cope.

To Become a New Patient


We Offer In-Person and Telehealth Appointments

Ansin Building

7th Floor 1340 Boylston Street Boston, MA 02215


Fenway: South End

4th Floor 142 Berkeley Street Boston, MA 02116


Sidney Borum, Jr. Health Center

4th Floor 142 Berkeley Street Boston, MA 02116


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