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High Acuity Community Health Worker Program

We partner with clients and patients and empower them to increase their self-sufficiency and engagement in their HIV medical care

  • High Acuity Community Health Workers provide short-term intensive case management and health navigation for People Living with HIV who face barriers engaging in medical care. They support access to medical care, address health-related social needs, and help them achieve HIV viral suppression.
  • The program assists in addressing barriers to good health, such as lack of insurance, homelessness or unstable housing, unmet substance use needs, and other personal and systemic barriers.
  • In partnership with the High Acuity Community Health Workers, we hope that clients and patients will gain confidence in navigating their own HIV medical care.
  • The program also offers Psychosocial services in both individual and group settings to support unmet mental health needs that arise for our clients and patients.
Services include:
Referrals include:
  • Appointment accompaniment
  • Appointment Reminders
  • Medication Adherence support
  • Transportation
  • Psychosocial Services
  • Access to RN who specializes in HIV clinical care
  • Housing programs and services
  • Employment Food Resources State benefits
  • Linkage to Fenway’s Financial Assistance program
  • HIV Medication coverage

Contact Information

If you are already a patient at Fenway Health, please speak to your medical provider and ask for a referral to High Acuity CHW

Program.

  •  If you have never been to Fenway Health, and would like to become a patient, call the medical appointment line at 617.267.0900 or click here for more information.
  • If you would like High Acuity Community Health Worker support, but are NOT interested in becoming a patient at Fenway Heath and/or have general questions about the program, please call (857) 313-6925.
  • For a guide on what to expect while establishing care at Fenway, please refer to our COMPASS tool.

This program works out of both our Boston and Cambridge locations.

Boston Office

1340 Boylston Street
Boston, MA 02215

Cambridge Office

359 Green Street
Cambridge, MA 02139

This program is funded in part by: MA DPH & BPHC Ryan White Part A

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