Whether it’s about your visit, the care you received, or our customer service.
The unprecedented events of the COVID-19 pandemic of the past two years have led to long wait lists for Fenway’s Behavioral Health clients and a heightened demand that cannot be sustained long-term. Because of this, we will only provide Behavioral Health services to individuals who receive their primary care at Fenway Health as of 3/1/2022.
Please be assured that if you are already undergoing Behavioral Health treatment at Fenway, you will be able to finish your current episode of care. If you have been a longer-term Behavioral Health client but are not a Fenway Health primary care patient, we will work with you to find treatment outside of Fenway.
This change does not affect people seeking substance use disorder groups or acupuncture services through our Addiction Recovery and Wellness Program.
If you have any questions, you can reach out to your provider. Thank you for your understanding.
Fenway Health’s Behavioral Health team operates under an Episodic Model of care. Episodic care refers to time limited treatment that encourages an individual to actively engage in therapy through dynamic movement. The focus of this movement through care is the building of skills and finding solutions. This works well for those with clear goals and high motivation.
The arc of treatment is made up of three phases:
The beginning phase is focused on identifying clear goals of treatment. As such, treatment planning is essential because it helps the patient and provider focus care in a way that supports clear goals, movement, and resolution. In this phase, the provider works with the client to identify 1–3 areas of focus, noting that not all issues an individual comes to therapy with may be resolved within an episode.
The provider outlines structure and mapping around the treatment experience, which includes the setting of a graduation goal in order to optimize sessions and time between sessions. The provider may begin treatment planning with the client by asking clear questions about their goals for care.
The middle phase focuses on learning and implementing skills through a strengths-based approach. This evidenced based approach builds on an individual’s unique strengths and knowledge that they bring with them as experts in their own lives. As behavioral health providers, our responsibility is to support clients as they build skills, increase self-understanding, and conclude each episode of care with confidence in their ability to actively engage in living.
We actively support individuals to ready themselves for graduation by using active engagement in sessions and skills practice between sessions. We support and encourage our patients to increase their proficiency, confidence and test the sustainability of their efforts in order to create readiness to conclude their episode of care and return to their active living. We believe that doing intentional termination work is an essential part of therapy as often, individuals do not get to experience planned conclusions of relationships. At the time of graduation, folks are educated about their ability to return for a future episode of care if or when they need it.
There are many resources available if you or a friend or loved one is struggling with addiction, whether to alcohol, drugs or gambling.
Fenway Health’s Behavioral Health Department offers counseling and support groups designed to help with addiction issues, especially for people who are lesbian, gay, bisexual, and transgender.
In addition, Fenway Health’s acupuncture program offers walk-in sessions available on a sliding fee scale to anyone who is concerned about their substance use and addictive behaviors, hours below. Located on the 7th floor at 1340 Boylston St. Pre-registration is required. Please call 617.927.6202 to schedule your enrollment visit.
We also offer Problem Gambling Services; for more information or to schedule an appointment, click here.
A full list of addiction recovery services is shown below. Please note that walk-in program assessments are suspended due to COVID-19. In addition to the number above, you can call the people below for telehealth enrollments and the most updated program information:
Melissa Savage at 617.927.6172
For the status of group counseling services, please call Melissa.
**Please note—The last treatment time no later than 50 minutes prior to closing.
7th Floor 1340 Boylston Street Boston, MA 02215
4th Floor 142 Berkeley Street Boston, MA 02116
2nd Floor 75 Kneeland Street Boston, MA 02111
Walk-in counseling on Fridays from 12:00 pm – 2:00 pm