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Epic To Enable Enhanced Integrated, Comprehensive Care At Fenway Health

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BOSTON, MA, November 16, 2022 – Effective December 1, 2022, Fenway Health will join 12 Massachusetts-based Federally Qualified Health Centers in coordination with the Community Technology Cooperative (CTC) to transition our electronic health record system to Epic. “We are excited to implement this best-in-class, secure patient-centered platform,” said Fenway Health Chief Executive Officer Ellen LaPointe. “It will provide robust tools and resources to improve documentation and care integration for providers, while empowering our clients and patients to take a more active role in their health and health care. This will result in improved patient care and outcomes, better care coordination and enhanced care team experience, and efficient operations.”

Electron Health Records (EHRs) play a critical role in supporting better care, patient engagement and reducing health disparities, particularly for underserved populations. “Fenway Health has collaborated with Epic on LGBTQIA+ health information technology initiatives,” said Fenway’s Chief Information Officer Chris Grasso. “Epic has demonstrated a commitment to developing a product that supports culturally responsive care for the LGBTQIA+ community. We look forward to our continued collaborations with Epic.”

A new patient portal, MyChart, which is accessible online and through an app, will provide better access to medical records for patients and clients, allowing them to better connect and communicate with their care team; view clinical information such a lab results; schedule appointments; request medication refills; pay bills; and more.

We are pleased to announce several other recent important developments at Fenway Health:

Juan Jaime de Zengotita, M.D. will join the organization as Medical Director, effective November 21, 2022. Dr. de Zengotita is an accomplished, board-certified primary care internist who brings over 20 years of experience in patient-centered medical home initiatives, values-based care, and creating and implementing systems to reduce disparities in health based on race, ethnicity, and sexual and gender identity. Most recently, he served as Medical Director of Southern Jamaica Plain Health Center and as Regional Medical Director at the Brigham and Women’s Primary Care Center of Excellence.

The Fenway Health Pharmacy recently announced several service enhancements, including expanded hours and automatic and synchronized refills on multiple prescriptions where possible. The pharmacy continues to offer complimentary home deliveries within the state of Massachusetts.

Sidney Borum, Jr. Health Center staff, clients, patients, programs, and services have relocated from 75 Kneeland Street to Fenway Health’s South End location at 142 Berkeley Street to:

    • Consolidate and strengthen support for our Borum clients and patients;
    • Ensure continuity of care for our patients and clients;
    • Bolster the Transgender Youth Program, ensuring broad-based, high-quality, gender-affirming care by Fenway Health physicians, clinicians, and care teams; and
    • Optimize program, training, and other efficiencies.



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