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All Fenway Health locations and programs will be closing at 5 PM on 11/27 for Thanksgiving.
We will reopen for Saturday services on 11/30 and return to normal operations on 12/2.

Fenwayhealth.org Website Privacy Policy

This privacy policy discloses the privacy practices for fenwayhealth.org.   You can learn more about our policy for patient privacy here.

This website privacy policy applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.


Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

  • Cookies
    We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.
  • Facebook Pixels

Fenway Heath uses Facebook pixels to reach website visitors after they have left this site. Visitors to this site may see Fenway Health advertisements while using Facebook.

  • Google Analytics

This website uses Google Analytics, including Google Analytics first-party cookies, to collect advertising data on website visitors. This data may be used to inform future advertising campaigns or other marketing content.

Website visitors may choose to opt out of these Google Analytics Advertising Features using opt-out tools such as: https://tools.google.com/dlpage/gaoptout/ or

http://www.networkadvertising.org/choices/.

  • Sharing
    We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.


Forms

Users of this website may be asked to complete registration forms for actions such as charitable donations. During registration, a user is required to give certain information (such as name and email address). To complete these forms, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes in processing donations. If we have trouble processing a donation, we’ll use this information to contact you.  Our Customer Feedback form collects some identifying information (like name and contact information) to help resolved customer concerns or complaints.

Links
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us at [email protected]:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately at [email protected] or visit the Customer Feedback section of our website.

 

 

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