Whether it’s about your visit, the care you received, or our customer service.
Testing has been cancelled for Thursday, December 17, and appointments are being rescheduled. Please call 617.927.6000 with any questions.
We are currently conducting COVID-19 testing on Fenway Health patients regardless of whether or not you have symptoms. There is no charge to you, but we will collect insurance information for everyone who is insured at the time of registration.
COVID-19 Testing and Inclement Weather
Our COVID-19 testing and appointment schedule may be impacted by inclement weather. If you are scheduled for a test and we need to reschedule due to weather, we will notify you via text message or phone call. Weather-related changes to our schedule will also be posted on this page.
Once someone is referred for testing, they will be contacted within 1 day to schedule an appointment date/time with directions to the testing site
If you are experiencing symptoms, please do not take public transportation or a ride share to your testing appointment.
A nasal swab test looks for virus particles in an active COVID-19 infection whereas an antibody test looks for antibodies made by your body in response to a COVID-19 exposure or infection.