The health and wellbeing of our patients, clients, staff, and entire Fenway Health Community is extremely important to us. In response to the current COVID-19 surge and its effect on overall public health and clinic staffing, the Medical Department is adjusting appointment schedules for the next three weeks.
Starting on Monday, January 10:
· We will change more in-person appointments for concerns that do not require in-person evaluation to confidential telehealth appointments. This will limit potential exposure to clients, patients, and staff by allowing us to have fewer patients in our clinical locations.
· We will shorten some 40-minute appointments to 20 minutes, to enable us to open more appointments to meet the demand we are seeing related to the COVID-19 surge.
· We may consider rescheduling non-urgent procedures or appointments so we can increase our ability to manage urgent care and acute needs.
· We will still see patients in-person for all pediatric well visits, all visits requiring medication/vaccine administration, some urgent visits requiring a physical exam, certain visits for chronically ill or elderly patients, and other visits that cannot be accomplished online.
If you are feeling ill or have questions about your health, please do not go to an Emergency Room or Urgent Care. These facilities must be able to provide care for people who are extremely sick.
We will continue to evaluate changing guidelines and resources and adapt our plans accordingly. We are committed to keeping you and our staff safe while maintaining the best care possible during this challenging time. Please continue to monitor information on our website and social media sites.
Finally, here is some positive news for our pediatric patients and families: In accordance with new CDC guidelines, Fenway Health is now offering COVID-19 vaccine booster doses to patients 12 years and older who have had their last Pfizer dose at least 5 months ago. You may schedule a vaccine appointment for your child online or by calling 617.927.6000.